Getting to Know Octopus Energy
If you’re saving for the conservatory or orangery of your dreams, you’re likely putting away a little of your wage every month to help you make that dream come true. But this is much easier to do if you can find ways to reduce your household expenses without compromising on your lifestyle. One of the best ways to do this is by changing your energy supplier regularly. In fact, even the energy watchdog Ofgem recommends changing suppliers every 12-18 months to ensure that you’re getting the best value for money. It also helps to keep the market competitive, which is always beneficial for consumers.
But with so many to choose from, how do you know which supplier best fits your needs? Here we have a few reasons why it’s worth getting to know Octopus Energy.
Who are Octopus Energy?
Octopus Energy is a renewable energy provider that’s earned a number of strong brand advocates since it was founded in 2015. According to the energy experts at Switch-Plan, Octopus Energy offers a rare combination. The size and capability of a larger supplier with the customer and environmental care of a smaller energy company.
Here are some of the reasons why they often recommend Octopus Energy to the people that use their service.
100% renewable energy
More and more energy consumers are turning to renewable energy, which takes up more of our national energy fuel mix than ever before, with wind turbines alone providing almost 25% of our nation’s power.
Fortunately, Octopus Energy’s fuel mix is 100% renewable, with 75.3% of their energy coming from wind power, 21% from solar and 3.7% from hydroelectricity.
Although Octopus Energy does not yet offer green gas (biomethane gas from farm, plant and animal waste), it does offer optional carbon offset gas for those who choose the Super Green Octopus tariff. This is where the carbon from natural gas is offset by carbon-neutral activities at home and overseas. Although the greenest energy consumers may want to opt for a supplier with biomethane gas like Ecotricity, Octopus Energy still has impressive green credentials.
A great reputation for customer service
Octopus Energy have won multiple “supplier of the year” and “recommended provider” awards, and currently have an exemplary Trustpilot score of 4.8 out of 5. 96% of their 54,431 reviewers (at the time of writing) rated Octopus Energy as either “Excellent” or “Great” with only 3% describing the supplier as “Bad”. Excellent customer service and support are commonly mentioned in positive reviews.
While we all want renewable energy and great customer service, we also want to know we’re getting great value for money, too. Fortunately, Octopus Energy is consistently ranked amongst the cheapest energy suppliers in the UK. Its cheapest fixed-rate tariff, the Exclusive Octopus plan has electricity unit rates of 14.97 p per kWh and gas rates of 2.28p per kWh.
Best of all, if you see a better offer elsewhere, Octopus Energy charges no early exit fees. So you can switch plans whenever you like.